Shipping & Delivery Policy

Last updated: December 12, 2025

Digital Services - Instant Access

HyperNeural provides digital AI-powered business growth services. All our services are delivered electronically and are available immediately upon successful payment and account setup.

No physical shipping is required for our services.

1. Service Delivery Timeline

Immediate Access (0-5 minutes)

  • Account activation
  • Dashboard access
  • Basic service features

Within 24 Hours

  • AI system initialization
  • Widget deployment
  • Initial data processing

Within 48-72 Hours

  • Complete AI learning cycle
  • First automated reports
  • Advanced feature activation

2. Access Delivery Method

Upon successful subscription:

  1. You'll receive a confirmation email at your registered email address
  2. Login credentials (if new account) will be sent within 5 minutes
  3. Access links to all subscribed services will be provided in your dashboard
  4. Widget embed code will be available immediately in your account

3. Custom Services & Implementation

For custom implementation or consulting services:

  • Delivery timeline will be specified in your service agreement
  • Milestones and deliverables will be communicated upfront
  • Regular progress updates will be provided via email
  • Final delivery typically ranges from 1-4 weeks depending on scope

4. Geographic Availability

Our digital services are available globally. However, service quality may vary based on:

  • Your internet connection speed and stability
  • Local regulations regarding AI and automation services
  • Language and timezone support for certain features

5. Service Interruptions

In rare cases of service delays or interruptions:

  • You'll be notified via email within 1 hour
  • Estimated resolution time will be provided
  • If delay exceeds 48 hours, partial refunds may apply (see Refund Policy)

6. Physical Products (If Applicable)

If we offer physical products in the future (such as branded merchandise or hardware):

  • Shipping timelines will be specified at checkout
  • Tracking information will be provided via email
  • Standard delivery: 5-10 business days (India), 10-20 business days (International)
  • Shipping costs will be calculated based on location and order value

7. Contact Support

For questions about service delivery or access issues:

Email: support@hyperneural.in

Response Time: Within 24 hours on business days

Website: https://hyperneural.in/contact-us